Public libraries have embraced the popularity of maker education and makerspaces by integrating maker education in their program offerings, and by developing makerspaces that enable patrons to tinker and create products. But less attention has been paid to supporting librarians and maker educators in assessing the impact of these spaces. To expand…

School libraries are supplementary places enabling students to acquire reading habits and reading culture. The purpose of this study is to determine the status of libraries in schools and to take the opinions of teachers towards school libraries. For this purpose, a case study design has been utilized in the current research and observation and…

This study examines the influence of library service quality dimensions (i.e. service affect, information access, library as place, and personal control) on user satisfaction, as well as user satisfaction on user loyalty. Data were drawn from 349 library users from a public university library in Ghana. The hypothesized relationships were analyzed…

According to the American Library Association (ALA), organizational sustainability requires social equity, and serving diverse populations is mandated in the ALA Library Bill of Rights and its Policy Manual on Diversity. Preparation to serve diverse and marginalized populations is a key ingredient in creating the type of resilient leaders needed…

As our society continues to evolve at an ever-increasing rate, our higher education institutions, and the services they provide, must keep pace with societal changes in order to ensure that those services stay current and relevant. This program evaluation examines one such service, the research consultation model in University Libraries at the…

The Utah State Library Division conducted an evaluation of its participation in the Library Services and Technology Act (LSTA). The evaluation plan determined by the Utah State Library Division used two approaches designed to examine issues and achievements related to LSTA: focus groups and a statewide survey. Utah State University (USU) was…

Data from a research project on the value and impact of public library book reading have provided insights into the role of the public library in the reading experience. The principle of equity of access was seen as crucial, in that it provided everyone with the opportunity to encounter reading material. Respondents also compared the buying and…

Suggests that different groups in the public library's environment adhere to different sets of values, interests and benefits when evaluating the library's effectiveness. Groups surveyed in this research comprised city councilors, community leaders, friends of the library, librarians, library managers, library board members, and library users. Of…

This report summarizes findings from the State Library of Florida's "Evaluation of Statewide Youth Services Program" project. The project was designed to assist the State Library of Florida in developing a long-range plan for youth services and to link the public library effort to "Blueprint 2000," the Florida education goals,…

Suggests that in digital library services assessment, anthropology can provide the initial understanding, the intellectual basis, on which informed choices about sample population, survey design, or focus group selection can reasonably be made. Analyzes the National Gallery of the Spoken Word (NGSW). Includes brief descriptions of nine NGSW…

To ascertain whether libraries are providing materials, services, and programs to their Spanish-speaking communities, a 26-item questionnaire was mailed to 37 public library directors in Arizona, Colorado, New Mexico, and Utah. Thirty-one completed questionnaires were returned, yielding a response rate of 81%. The majority of libraries were found…

This report is designed to accompany House of Representatives Bill (H.R.) 2742, which amends and reauthorizes the Library Services and Construction Act (LSCA) through 1994. In discussing the background of the bill and the need for the legislation, it is noted that, since recommendations from the 1991 White House Conference on Library and…

This report represents a summary of the results of the evaluation of the Connecting Libraries and Schools Project (CLASP) conducted from February 1993 through October 1994. The purpose of the evaluation was to assess the degree to which CLASP was successful in reaching its three project goals: (1) to establish library use among students at the…

Describes a project at the University of Nevada, Las Vegas that evaluated the effects of an unmediated document delivery service. Discusses interlibrary loans, staffing, user satisfaction, choice of document supplier, and user training; and suggests questions to consider when deciding whether to offer this service. (LRW)

When evaluating colleges, prospective college students with learning disabilities should examine the college library and its services. This article offers guidelines for evaluating library services and programs for the learning-disabled population, focusing on provision of recorded textbooks and lectures, special equipment, a resource advocate for…