Presents an abstract for a planned panel session on technologies for user-centered authentication and authorization currently deployed in pilot or production implementations in academic computing. Presentations included: "Implementing LSAP for Single-Password Access to Campus Resources" (Layne Nordgren); "Implementing a Scalable…

This study of the online catalog at a large academic library focuses on the nature of problems for which users seek librarians' assistance. Characteristics of users, types of searches, kinds of problems, the effect of prior experience with the system, and user suggestions for improving the system are examined. (10 references) (Author/MES)

Discusses academic library users who are not affiliated with the institution and considers the problems associated with them. Ethical issues are raised; possible solutions are suggested, including guidelines, bibliographic instruction, and user fees; and policies implemented at the University of California at Berkeley regarding unaffiliated users…

Discusses potential problems for confidentiality within interlibrary loan requests, outlines legal issues related to confidentiality, and proposes guidelines intended to protect library users' rights to privacy. Interlibrary loan documentation procedures are considered; laws and professional standards are reviewed; and the disposition of…

Examines users' accounts of asking reference questions in Canadian public or academic libraries. Discusses problems, including failure to conduct a reference interview, unmonitored referral, and failure to ask follow-up questions; and considers how the availability of electronic resources, including the Web, has changed reference transactions and…

This study examines and evaluates security issues in academic libraries and examines how educators in institutions of higher learning deal with them. Security issues include: the theft of library materials, the mutilation or vandalism of library materials, dealing with deranged and/or disruptive patrons, and assaults on library patrons and staff.…

Compares data collected in library surveys of Internet users at Seton Hall University in 1998 and 2001 to provide information on changes in library users' Internet use behavior, satisfaction levels, and problems in using the Internet. Discusses use of the university library home page; search strategies; and search training. (Author/LRW)

Provides a brief historical background of electronic journals and delineates both positive and negative aspects of the technology for academic libraries. Topics include accessibility; subscription costs; multimedia capabilities; technological, sociocultural, and economic barriers; refereeing, or peer review; copyright and licensing; selection and…

Evaluates the effect of budget cuts on undergraduate library services to secondary users. Topics discussed include the reasons for the public's increased use of academic libraries; how academic libraries are responding to such demands; and strategies for implementing new service and access policies. A brief bibliography and a sample library policy…

Discusses problems of preservation and conservation of library materials in the South Pacific, including environmental factors, insect and animal pests, and mishandling. Describes the situation in national, public, and academic libraries in the region; factors in planning library buildings to promote preservation; and preservation efforts at the…

Reports on an empirical study of how end-users utilize an online bibliographic information system available on the World Wide Web by analyzing the use of a union catalog of academic libraries in Norway. Discusses how hypertext links affect search behavior and considers individual differences in search behavior and problem solving. Interview…

A national survey of 70 academic libraries was conducted in Fall 1985 to gain a greater understanding of how end-user search services are used, and to assist in their design and implementation. A 69% response rate was achieved. The objectives of the investigation were to gather information on the following factors: (1) types and formats of…

Describes the design of a prototype adaptive online catalog that was implemented as a transparent workstation-based front end system to MELVYL, the online catalog for the University of California libraries. Problems with searching bibliographic retrieval systems are reviewed, including irrelevant retrievals and the inexperience of most users.…

Duke University's Perkins Library (North Carolina) tests electronic resources and services for remote accessibility by examining capabilities on various platforms, operating systems, communications software, and World Wide Web browsers. Problems occur in establishing connections, screen display, navigation or retrieval, keyboard variations, and in…

Examines possible barriers to adequate reference services to children and young adults. Topics discussed include the effects of budget pressures and shifting priorities in public and academic libraries; equity in access to information; reference policies; communication between children and adult services staff and administration; multiple service…