Explores the possibility of adding user-oriented class associations to hierarchical library classification schemes. Analyses a log of book circulation records from a university library in Taiwan and shows that classification schemes can be made more adaptable by analyzing circulation patterns of similar users. (Author/LRW)

Discussion of the cyclic nature of library use focuses on the use of spectral analysis to identify periods in library circulation series and pickup for shelving at the State University of New York at Buffalo. The theoretical context of time and frequency domains is presented. (Author/LRW)

Presents a user-based approach to exploring the possibility of adding user-oriented class associations to hierarchical library classification schemes. Classes not grouped in the same subject hierarchies yet relevant to users' knowledge are obtained by analyzing a log book of a university library's circulation records, using collaborative filtering…

Demonstrates the application of multiple regression and double exponential elimination to patronage and circulation data collected at the School of Education at the University of Mississippi to examine the performance of its branch library. (six references) (MES)

Discusses a possible shift to self-service check-out systems for academic library patrons. Provides an annotated bibliography of 51 items that discuss the impact of self-service technology on the quality of service and customer satisfaction in libraries, service sectors, banking, and the vending industry. (LRW)

Presents a model of the relation between the circulation at a large library, the collection at that library, and the size of the user population. Analysis of data at United States academic research libraries reveals a square-root law describing this relation. Explores theoretical foundations and speculates on bibliometric implications. (Author/AEF)

Using Ehrenberg's application of mathematical models to the analysis and prediction of repeated buying patterns of consumers, this study focuses on the concept of library use as a form of consumer behavior. The following hypotheses were tested: designated library user groups will tend to exhibit stable behavioral patterns with respect to the…

Two surveys were conducted: (1) one of 78 ERIC document users at Ohio State University to gather data on how they find and use the ERIC documents and their attitudes toward the library's lending policy; and (2) one of 218 academic libraries with ERIC microfiche collections to obtain information on their patrons' access to and use of ERIC…

Analyzes the implications of electronic book technology (e-books) on academic libraries. Discusses new business models for publishers, including self-publishing, Internet publishing, and partnerships with libraries as publishers; impact on library services, including cataloging, circulation, and digital preservation; user benefits; standards;…

Based upon the 211 usable responses received to a survey of the libraries of 68 colleges of advanced education, 19 universities, and 226 technical and further education (TAFE) colleges in Australia, this report considers the establishment of a system that would permit distance education students to borrow materials from a local academic library.…

Describes changes in the interlibrary loan process at Southern Illinois University (Carbondale) that has empowered patrons to directly request materials through a shared online union catalog and circulation system. Staffing issues, patron satisfaction, and turnaround time are discussed. (LRW)

This report describes a survey of 942 California State University, Northridge, (CSUN) library patrons conducted from March 15 through April 15, 1987. The survey was administered by student interviewers who approached patrons exiting the two CSUN libraries and asked them questions from the survey questionnaire. Survey findings are briefly…

Reviews the literature of government document use from mid-1977 through December 1989. The literature is identified and analyzed in terms of 6 library surveys, 3 citation studies, and 13 user surveys. Research findings indicate that social scientists are the heaviest users of documents. (Author/MAB)

Libraries at 52 U.S. colleges and universities offering engineering programs were surveyed by mail to determine how they handled the engineering information needs of off-campus, nonacademic users. Twenty-five provided usable responses. For this sample, 60.4% of the estimated service is to companies, 18.8% to consultants/entrepreneurs/inventors,…

Documentation supplied in this kit demonstrates how research libraries provide services to visiting scholars as distinguished from other categories of external user. A "visiting scholar" is most often defined as a faculty member affiliated with an institution of higher education but the term may also include independent scholars and persons…