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Download full textDeng, Shengli; Fang, Yuling; Liu, Yong; Li, Hongxiu – Information Research: An International Electronic Journal, 2015
Introduction: The popularity of social question and answer sites has made it an important and convenient source for obtaining knowledge. This study quantifies how three different system characteristics (interface design, interaction and answer quality) affect users' perceptions (perceived usefulness, perceived ease of use and perceived enjoyment),…
Descriptors: Users (Information), Experience, Information Services, Influences
Bridges, Peggy Bass; Morgan, Suzette – Computers in Libraries, 2000
Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10…
Descriptors: Computer Interfaces, Computer Oriented Programs, Corporations, Information Centers
