The student experience in higher education is firmly placed at the top of the strategic agenda for the majority of higher education institutions (HEIs) in the UK at present. In the current climate of public cuts, universities increasingly have to strike a delicate balance between cost efficiencies and delivery of the high-quality university…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

This focus group study explored library patrons' opinions about Texas A&M library's Web pages. Discusses information seeking behavior which indicated that patrons are confused when trying to navigate the Public Access Menu and suggests the need for a more intuitive interface. (Author/LRW)

This study investigates the nature, manifestations, and behavior of successive searching by users in digital environments, and establishes criteria for use in the design of information-retrieval interfaces and systems supporting successive-searching behavior. Study includes two projects--one based at the University of North Texas, one at the…

Describes PACE (Public Access Catalogue Extension), an alternative interface designed to enhance online catalogs by simulating images of books and library shelves to help users browse through the catalog. Results of a test in a college library against a text-based online public access catalog, including student attitudes, are described.…

This study develops and tests an instrument useful for evaluating the quality of academic library Web sites. Discusses criteria for print materials and human-computer interfaces; user-based perspectives; the use of factor analysis; a survey of library experts; testing reliability through analysis of variance; and regression models. (Contains 53…

This study investigated the effects of interface tools and learner cognitive styles on performance in searches for information within a hypermedia database. The subjects, 75 students in a university English as a Second Language (ESL) program, were blocked for field dependence and assigned to four treatments which differed by the search tool…

Describes the methodology and results of the log analysis for the Alcohol Studies Database (ASDB), a domain-specific database supported by the Center of Alcohol Studies at Rutgers University Libraries. The objectives were to better understand user search behavior, to analyze failure rates, and to develop approaches for improving the user…

Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…

Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…

Describes the results of a study of academic libraries that was conducted to determine what influences users when choosing an online database to search. Highlights include quality content; intuitive interfaces; convenient access; recommendations from library instruction or instructors; and the availability of full text. (LRW)

The amount, range, and quality of information available to students and other academic users have increased enormously in recent years. Consequently, it is possible for individuals to either suffer from information overload or to get lost in cyberspace while trying to locate relevant information. This paper looks at the relevance of cognitive…

Describes efforts by academic libraries in Virginia to increase resource sharing through new technological developments. Highlights include cooperative collection development; software designed for resource sharing; regional electronic resources centers; workstations; interfaces to connect online catalogs; patron-initiated interlibrary loans; and…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…