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Direct linkEastman, Teagan; Hyde, McKenzie; Strand, Katie; Wishkoski, Rachel – Journal of Library & Information Services in Distance Learning, 2019
As distance education programs grow at college and universities across the country, libraries must ensure virtual reference services are prepared to meet the needs of patrons in these programs. This article describes the process and results of a 2018 chat analysis conducted at a midsize research university with a large distance education program.…
Descriptors: Academic Libraries, Library Services, Reference Services, Computer Mediated Communication
Faulk, Nick; Crist, Emily – College & Research Libraries, 2020
To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…
Descriptors: Academic Libraries, Library Services, Library Instruction, Library Skills
Download full textHughes, Kenneth – 1997
This paper describes how librarians can teach patrons the basics of hypertext markup language (HTML) so that patrons can publish their own homepages on the World Wide Web. With proper use of handouts and practice time afterwards, the three basics of HTML can be conveyed in only 60 seconds. The three basics are: the basic template of Web tags, used…
Descriptors: Computer Mediated Communication, Computer Networks, Computer Uses in Education, Information Dissemination
Howe, Eleanor B. – 1997
The installation of technology in the school library is only the first step in its effective use by students. Many search engines are not intuitively obvious to users, and students often need help with searching. Systematic formal instruction in electronic search skills is necessary for awareness of library software and competence in its use. The…
Descriptors: Access to Information, Computer Mediated Communication, High Schools, Information Retrieval
Baudino, Frank, Ed.; Mardis, Lori, Ed.; Park, Sarah G., Ed.; Ury, Connie J., Ed. – Online Submission, 2004
The Brick & Click Libraries Symposium is a one-day conference that focuses on providing library resources and services for students who are either on-campus learners or off-campus learners. It is sponsored by Northwest Missouri State University in order to offer academic librarians a forum for sharing practical information. The subjects and…
Descriptors: Librarians, Library Science, Electronic Journals, Copyrights
Ury, Connie Jo., Ed.; Baudino, Frank, Ed. – Online Submission, 2005
These proceedings document the fifth year of the "Brick and Click Libraries Symposium", held annually at Northwest Missouri State University in Maryville, Missouri. Thirty five peer-reviewed papers and abstracts, written by academic librarians, and presented at the symposium are included in this volume. Many of the entries have…
Descriptors: Computer Mediated Communication, Reference Materials, Search Engines, Marketing
