This article outlines a study assessing and comparing the rate of use of nonreference print and electronic book collections acquired during the same time period at one academic library. Rate of use was examined for both collections by discipline and method of acquisition. The author found that 74 percent of print titles acquired in 2008-2009 had…

Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…

The purpose of this study is to gain an understanding of current academic medical library circulation polices and examine methods libraries utilize to meet patron needs. Key informants were selected from five states. Statistics regarding financial practices, users, services, space access, and circulation practices were collected via survey…

This follow-up study examines whether or not findings of single institution studies are applicable to other institutions by performing an institution-to-institution comparison of the results obtained from an information-seeking behavior survey sent to education faculty at twenty research institutions. The results from this study corroborated what…

This paper presents the results from a quantitative and systematic analysis comparing the online usage of an e-reference and an e-monograph collection. A very strong relationship exists between size and usage: the larger the collection, the greater the usage. An equally strong relationship exists between searches and viewings, meaning that the…

This article is a study of the policies that govern the use of the university library by external users at Indiana University-Purdue University Indianapolis (IUPUI) and 12 peer institutions used by IUPUI for comparative purposes. A search of each institution's Web site was conducted as well as interviews with circulation librarians and managers.…

Although many recent studies have been conducted on the implementation and results of patron-driven acquisition (PDA) initiatives at academic libraries, very few have focused on whether, or how, patrons' selections vary from selection choices librarians would have made. This study compares titles selected by patrons during a PDA pilot program…

The logs of four universities using the OhioLINK journal system were evaluated for a period of fifteen months using deep log analysis methods in order to compare and contrast the information seeking behaviour of their users. Large differences were found, especially between the research and teaching universities. Methodological problems associated…

Examines the relationship between and among designers, text, and users of the Galter Health Sciences Library Web site at Northwestern University by applying reader-response criticism. Highlights include Web site design; comparison of designers' intentions with the actual organization of knowledge on the Web site; and compares designer's intentions…

Academic librarians are challenged with development and maintenance of collections of research materials in various formats. Although it is assumed that they are monitoring the needs of their constituencies as a part of the collection management decision-making process, the literature reflects only a few studies that focus on direct solicitation…

This study sought to determine the levels of persistence in scanning postings that are typical of users of one online public information system, LCS (Library Computer System), as it was configured in Illinois in 1987. The study involved observation of users doing searches in an academic library, questioning them about what they had done, and then…

Describes the missions and roles of regional campus libraries and their campuses; analyzes how and if these missions and roles are put into practice, particularly in the area of community involvement; compares roles and missions of different regional campus libraries; and considers the future roles of regional campus libraries in their…

This study compared the performance of students using the printed and CD-ROM versions of ERIC. Four groups of undergraduates researched assigned topics using either CD-ROM with formal instruction, CD-ROM without instruction, the printed version with instruction, or the printed version without instruction. Data suggest that patrons can use CD-ROM…

Discusses the economics and value of information and describes a study that compared an objective measure, the estimated direct costs to a library to purchase materials or provide services used by specific users, with a subjective measure, exchange values those users would pay for the information. (LRW)

Presents norms for reference desk staffing based on 1988-89 statistics from over 100 libraries in the United States and Canada and compares results with an earlier study based on 1978-79 statistics. Data are reported on gate count, reference transactions, person-hours at the reference desk, and workload. (five references) (MES)