Compares the efficacy of different approaches to introducing urban adults to Internet resources. Models tested included two training period lengths and two computer interfaces (text-based and graphical). Findings suggest that the interface used does not significantly affect users' ability to find information on the Internet; user confidence in…

This study develops and tests an instrument useful for evaluating the quality of academic library Web sites. Discusses criteria for print materials and human-computer interfaces; user-based perspectives; the use of factor analysis; a survey of library experts; testing reliability through analysis of variance; and regression models. (Contains 53…