When the author began his career as a school librarian, he took time to live with the collection and the school library the way it was inherited, with systems that were already in place. And during that first year, he observed. That period of observation and living with things as they were allowed him to start innovating and problem-solving from…

Electronic resources undergo various changes during their lifecycle from evaluation, to acquisitions, to renewal or cancelation. To keep users abreast of these changes, effective communication is necessary between the electronic resources librarian and the library team. Effective communication is equally important between the electronic resources…

For the most part, information landscapes such as libraries are structured, organized, created, and used by the dominant groups. These spaces may be unfamiliar territory for many students. Humour used in library orientation elicits enjoyment and helps to connect librarians and students. Low and high inference humour used during orientation can…

Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

When librarians at Oklahoma State University (OSU) began creating services to support data intensive research they found plenty of published guidance about doing surveys and outreach to get started. However, they also found that offering the prescribed workshops and consultations didn't assure that researchers would use them. A Sparks! grant from…

Suzanne Sannwald is the school librarian at West Hills High School in the Grossmont Union High School District, in San Diego's East County region. While working for a couple of years in a corporate setting prior to her current position, Sannwald learned about everything from organizational development and leadership to marketing and customer…

Frequently noted in library and information science literature and popular press, libraries are undergoing a rapid public makeover (Martin, 2015; Wernick, 2011). As part of a recent initiative supported by the American Library Association, librarians are striving to raise public awareness of the importance of libraries and library services in…

Building effective communication and interdepartmental partnerships are essential components of strengthening services, policies, and procedures to meet the individual information needs of students, faculty, and the college community. Despite major advancements in library services for users with disabilities, there are ongoing challenges, which…

As the American Association of School Librarians (AASL) celebrates sixty-five years in 2016 as a division of the American Library Association (ALA), it is wholly appropriate to examine the life of the organization contemplating what the future holds for school librarians. It is important to understand the past and abiding certainty and steadfast…

Students look to their school library to find new books, seek information, creatively solve problems, and use technology. School libraries play an essential role in students' academic growth and development of lifelong learning skills. All of the wonderful resources and services that school libraries provide are easily accessible to the population…

User experience is immeasurably important for your patrons as they access your Web site. This article presents tips and strategies for testing user experience, suggests a number of different popular technologies and tools that are used in the UX field, and lays out a plan for sharing and utilizing data to make improvements on your Web site. It is…

In 2014, the practice of user experience design in academic libraries continues to evolve. It is typically applied in the context of interactions with digital interfaces. Some academic librarians are applying user experience approaches more broadly to design both environments and services with human-centered strategies. As the competition for the…

This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…

This article is an exploration of ways in which LIS educators can consider culture, heritage, and identity as a framework for becoming participatory agents of their teaching practices in the LIS classroom. To support this framework, this discussion introduces the research methodology, practitioner inquiry, as a meaningful approach to studying…

Although the growth in popularity of graphic novels among readers of all ages and the expansion of graphic novels in both public and academic libraries has been well defined in library literature, the inclusion of graphic novels in community and junior college libraries has received little attention. The purpose of this article is to begin the…