In an era of exploding online enrollment and tight budgets, Central Piedmont Community College (CPCC) struggles to meet the needs of online students. CPCC librarians went one step towards solving that problem in 2009-2010 by launching an embedded librarian program. CPCC's program became so successful that it struggled to meet demand. In 2013, CPCC…

Users Council has proven itself to be a critically important element in the Online Computer Library Center's (OCLC) organizational structure. In fulfilling its combined roles, Users Council has provided a national forum for articulating member library interests to OCLC as well as a training ground for preparing individuals with library expertise…

Four papers on meeting the professional information needs of teacher librarians focus on the responsibility of professional teacher librarian associations include: "The Responsibility of Professional TL Associations" (Norma Jeffrey); "Meeting the Professional Information Needs of TLs: The Responsibility of Professional Teacher…

The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)

The purpose of this manual is to provide support for selectors as part of an intensive training program at the University of Tennessee (UT) Knoxville libraries to help balance selection decisions and to meet the needs of both undergraduates and researchers. The following major topics are addressed: (1) collection development at UT Knoxville…

Defines the role of children's librarians in public libraries by listing necessary competencies in various areas, including knowledge of users; administrative and management skills; communication skills; materials and collection development; program development; advocacy and public relations; and professionalism and professional development. (LRW)