Discovery layers provide a simplified interface for searching library resources. Libraries with limited finances make decisions about retaining indexing and abstracting databases when similar information is available in discovery layers. These decisions should be informed by student success at finding quality information as well as satisfaction…

This paper will examine the learning needs of millennial students, a generation different from any previous generation, so librarians should adjust their teaching methods to accommodate their needs. Should we, as librarians, consider changing our reference services--the way we present instruction and the materials that we order for the library?…

EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…

Among librarians, government information has a reputation for being a valuable but underused resource. A literature review of undergraduate citation studies, however, reveals that the use of government information has apparently increased so much for some subject areas that, after books and journals, it has become one of the most frequently used…

When helping undergraduates assess materials, academic librarians balance the reference interview with instruction in electronic databases. This article describes a method connecting these tasks with a search strategy dependent on the user's information needs. The connection is made by labeling the user's need with a diagnostic tool based on…

Describes two conceptual teaching models that facilitate end users' interrogations of online information retrieval systems. These models represent the systems' internal structures and functional outcomes based on the users' experiential frameworks. (16 references) (Author/CLB)

Discusses mental models for online searching and the importance of understanding the user mental models and their search needs in order to teach searching and to help them effectively. Suggests that librarians should try to match the user's perspective first, not just teach a search strategy that is too complicated. (LRW)

The Machine Readable Collections Reading Room of the Library of Congress is described with an emphasis on the reference assistance required and how it compares with assistance required in other areas of the Library of Congress. The interaction between users and librarians is shown to be like that of bibliographic instruction. (EAM)

Focuses on one area that the library staff cannot control: demographics. Discusses the University of Nevada, Las Vegas's (UNLV's) user population, how it has affected the development of a flexible library instruction program at UNLV, and how the online tutorial at another large urban university relates to its user population. (AEF)

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Describes workshops developed at the University of North Carolina at Greensboro (UNCG) library for faculty and graduate assistants to improve their understanding of library-based computer searching services. Bibliographic instruction is discussed; grant funding is described; the seminar format is explained; and responses to the workshops are…

Presents 10 tips librarians and media specialists can use in taking a query-based approach to teaching users how to search the Web. Steps for searching include: defining the nature of the quest; choosing the most useful tool; and constructing the proper search statement. A sidebar lists 17 search tools with their URLs. (AEF)

Examines library programs for teaching information technologies and argues that many fulfill the wishes of librarians, not faculty and students. Faculty visions for the use of technology in teaching, research, and publishing are discussed. It is concluded that librarians must look at technology from the faculty viewpoint in order to develop…

Discusses training for online searching and describes how librarians can use evaluation-based methods to teach end users how to produce quality search results. Topics discussed include teaching end users to ask appropriate questions, teaching needed analytical and technical skills, and teaching the use of a simplified search model. (17 references)…

These instructions are designed to help patrons of the University of Missouri-Columbia library perform searches on PSYCHLIT, a CD-ROM (compact disc, read only memory) version of the Psych Abstracts database, and a CD-ROM version of the ERIC database, both produced by SilverPlatter Information Services. Basic information is provided about the disk…