In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

Circulation data from the Virginia Tech Libraries were analyzed to determine the extent of continuity or change between the author's study of the use of subject collections in 1982 and the present. Book circulation has declined, largely due to much less use by undergraduates. The overall profile of subject use has changed in ways traceable to…

As the use of the Ohio State University Libraries interlibrary services has increased, there have been more requests to borrow items that are already available to patrons locally, often in electronic format. Patterns relating to why patrons could not find locally available materials were identified in the record of canceled interlibrary requests…

Describes facsimile technology and reviews library telefacsimile projects. Four issues to be considered before purchasing telefacsimile equipment are discussed: (1) patron need; (2) processing priorities; (3) copy quality; and (4) cost factors. Costs are compared with other delivery methods, and new developments in facsimile transmission are…

This paper reviews the evolution of interlibrary lending (ILL) activities in Hong Kong and answers the following frequently asked questions using the City University of Hong Kong as an example: (1) Who may use the service? (2) How do the users submit their requests? (3) How about charges? (4) Who are the major overseas document suppliers for…

Describes the development of the Louisiana Online University Information System (LOUIS) that was designed to improve user services and make more effective use of collections. Topics include library cooperation, higher education and academic libraries, the Louisiana Academic Library Network, systems support (including training), future…

Traces developments in China's academic libraries: managing human resources, restructuring library developments, revising and implementing new policies, evaluating services and operations, establishing library systems, building new structures, and exploring joint-use library models. Major focus was to improve services for library user. (Author/LRW)

Describes the use of microcomputers and relational database management systems to improve access to numeric databases by the Data and Program Library Service at the University of Wisconsin. The internal records management system, in-house reference tools, and plans to extend these tools to the entire campus are discussed. (3 references) (CLB)

Academic branch libraries located at a distance from the parent institution often face unique challenges in meeting users' needs for scholarly information. This is especially true for distant branch libraries that do not have a specialized function or collection, but who often face the challenge of meeting users' needs for scholarly materials…

Describes common characteristics of learning-disabled persons, proposes strategies for library reference assistance to children and adults, and describes the approach of the Westchester Library System in New York State. Questions are proposed for further thought, discussion, and action. (nine references) (EAM)

Gives an historical explanation of Hawaii's Telecommunications and Information Act of 1988. Examines Hawaii's economic development and the formation of an information industry infrastructure using the University of Hawaii's library resources and networks of libraries throughout the state to provide statewide access to information. A time line…

Noting that telecommunications technology is making it possible to search library catalogs around the nation and the world via a modem and a personal computer, this paper highlights some of the reasons why a researcher would wish to search library catalogs through the Internet, which is a network of networks with connections to nearly 1,000…

Discussion of electronic libraries and networks as foundations for the delivery of information services highlights Project Mercury at Carnegie-Mellon University. Topics discussed include ease of use; standards for documentation representation and exchange, information retrieval, communication and networking, and computer display interfaces;…

This digest discusses how libraries of all types are using the facsimile (or "fax") machine to meet users' information needs. A definition of facsimile technology includes the components of a fax machine, the four types of fax machines, and the recent development of the "fax board," which allows a computer to transmit…

Argues that while academic libraries should integrate technology, maintain holistic computing environments, deliver core services through networks, make technology work for everyone not just the technologically adroit, and collaborate across administrative lines, reference services should retain traditional values such as equity of access,…