The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

Over 2000 participants made the daylong programming at the "Library Journal"/"School Library Journal" Virtual Ebook Summit, September 29, a robust conversation and not just within the summit interface but also in tweets with the #ebooksummit hashtag (and beyond) and in libraries across the country where participants logged in to take part. The…

Describes the Electronic Resources Directory of Monash University (Melbourne, Australia), designed for locating electronic resources of the library. It both provides information about these resources as well as direct links to them where appropriate. Use of the World Wide Web for the directory has obvious advantages for a university where global…

Summarizes users' opinions of a networked electronic library at Cornell University's Mann Library as part of the planning process for a major redesign. The system's impact on library collection development, preservation, technical services, information services and delivery, instruction, and computer support are described; and plans for library…

Developing a library collection to support the curriculum of Canada's largest computer studies school has debunked many myths about collecting computer science and technology information resources. Computer science students are among the heaviest print book and e-book users in the library. Circulation statistics indicate that the demand for print…

Discusses issues that must be addressed by universities in order to ensure access to information resources by students and faculty, and possible roles of academic libraries within the electronic environment. Topics covered include the changing face of knowledge, costs of information technology, copyrights, and universities as organizations. (14…

Libraries exist for the benefit of the mind, but they have practical problems coping with the acquisition, storage, and handling of the documents and records with which they deal. Any change in technology that would have a significant effect on the methods available for these procedures could have important consequences for library service. The…

Three papers address the future of libraries and the role of OCLC. Highlights include changes in public libraries, including access to information and technological changes; electronic information systems and their integration with print systems; interlibrary loan; cooperative collection development; and service to the managerial and professional…

Urges the research library community, in which ownership is traded for access and competition for cooperation, to take concerted action to survive declining resources and the impact of electronic information technology. Concrete steps that can be taken toward contributing to a new world of scholarly communication are suggested. (Contains 12…

Discussion of access to information in academic libraries focuses on the effects information technology is having and will continue to have on libraries and on users. Topics discussed include electronic publishing; CD-ROM; cooperative collection development and resource sharing; library networks; internal bibliographic and processing systems;…

Recent technological advances in computing and digital imaging technology have had immediate and permanent consequences for visual resource collections. Libraries are involved in organizing and managing large visual resource collections. The central challenges in working with digital image collections mirror those that libraries have sought to…