Discovery layers provide a simplified interface for searching library resources. Libraries with limited finances make decisions about retaining indexing and abstracting databases when similar information is available in discovery layers. These decisions should be informed by student success at finding quality information as well as satisfaction…

EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…

Information literacy is especially important to users of virtual libraries and online learners because they primarily conduct research outside the library and beyond the reach of information professionals. Librarians and other educators must incorporate information literacy into their educational curricula if users are to be successful in an…

Describes a study that investigated how bibliographic instruction in Canadian academic libraries is evolving to meet the users' needs for information-literacy skills in light of electronic technologies and their effects on information retrieval. Discusses the teaching of critical evaluation and research strategies and the incorporation of more…

The National Institutes of Health (NIH) Library has developed a Web-based training program in response to feedback obtained from a customer survey on learning preferences. A majority of the participants surveyed preferred Web-based training over hands-on training, seminars, printed guides, and personal tutorials. Participants reported that they…

Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…

Discusses the development of networked information services from a user's perspective. Topics discussed include user education; the issue of access to, versus retrieval of, information; the role of the library, including education and training, bibliographic control, and electronic information services; and training and education for librarians.…

Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…

Geared toward librarians who frequently work with faculty and graduate students, this paper summarizes the experience of the library at the University of Southern California in organizing and conducting several subject specific workshops on using the Internet as a research medium. It examines the practical issues on how to approach the task of…

Describes how to procure funding for building an electronic information literacy instruction classroom using a program at Niagara County Community College as a case study. Discusses grant funding; meeting student needs; designing effective instruction; and future plans. (Author/LRW)

Explores ways librarians are using the Web for instruction and to support faculty use of the Web for teaching. Topics include identifying user characteristics and needs, including remote access; library planning; Web-based tools for user instruction, including tutorials; electronic reference; Web pages for courses, including faculty collaboration;…

Libraries are moving to an environment where information resources are located worldwide and can be accessed from remote locations. Librarians need to free themselves from the constraints of the reference desk. Implementing a hierarchical model with a mix of librarian and nonlibrarian staffing can improve user services. (JMV)

Students coping with the escalating complexities of available electronic resources often demonstrate undesirable behaviors including the inability to identify information needs, uncertainty about selecting information resources, poor evaluation of information sources, and inappropriate use of information for problem solving. To eliminate these…

Describes how remote users of electronic information resources can be effectively trained. The categories and characteristics of remote users, training challenges, and ways that emerging electronic capabilities can be used to enhance traditional bibliographic instruction methods are examined. (Contains 18 references.) (KRN)