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| Document Delivery | 6 |
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| Higher Education | 5 |
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| Access to Information | 2 |
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| Against the Grain | 1 |
| College & Research Libraries | 1 |
| Journal of Academic… | 1 |
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| Brown, Linda A. | 1 |
| Cosgrave, Tony | 1 |
| Davis, Philip | 1 |
| Ferguson, Anthony W. | 1 |
| Finlay, Constance | 1 |
| Hamaker, Charles A. | 1 |
| Kinder, Robin | 1 |
| Kleiner, Jane P. | 1 |
| McDonald, Peter | 1 |
| Quinn, Brian | 1 |
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| Journal Articles | 5 |
| Reports - Descriptive | 4 |
| Reports - Evaluative | 2 |
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Peer reviewedQuinn, Brian – Journal of Academic Librarianship, 1997
Discusses limitations and possibilities of the service quality model, originally developed in a commercial environment, for academic libraries. Examines ways in which the model can be adapted to library reference services, access services, document delivery, and collection development. (62 references) (Author/AEF)
Descriptors: Academic Libraries, Document Delivery, Higher Education, Information Services
Peer reviewedBrown, Linda A. – Against the Grain, 1997
To prevent further erosion of their monographs budget and to allow for a modest number of new serial subscriptions to support changing curricular and research needs, librarians at Bowling Green State University (Ohio) decided to cut serial subscriptions and to subsidize article delivery from a commercial document delivery vendor. Discusses the…
Descriptors: Academic Libraries, Budgets, Costs, Document Delivery
Peer reviewedKinder, Robin – Reference Librarian, 1999
Briefly describes the elements of document delivery and provides an introduction to four articles that discuss the planning and process of implementing document delivery in four university libraries. Major themes discussed include collection-development issues; user needs and expectations; and the reorganization of the libraries to incorporate…
Descriptors: Academic Libraries, Document Delivery, Higher Education, Information Networks
Peer reviewedFerguson, Anthony W. – Journal of Library Administration, 1996
Examines the role of commercial document delivery. Discusses interlibrary loan (ILL); access versus ownership decision making; degree of use and patron use of commercial document delivery; and use of library materials funds. Concludes that document delivery will not totally replace ownership or ILL, but that it is becoming more important because…
Descriptors: Access to Information, Decision Making, Document Delivery, Futures (of Society)
Peer reviewedKleiner, Jane P.; Hamaker, Charles A. – College & Research Libraries, 1997
Describes three projects at Louisiana State University libraries designed to utilize document delivery and electronic access to expand collections, identify faculty journal needs, and share resources among academic, public, special, and school libraries. Network developments, grant support, and needs assessment surveys are also discussed.…
Descriptors: Academic Libraries, Computer Networks, Document Delivery, Grants
Download full textDavis, Philip; Finlay, Constance; Cosgrave, Tony; McDonald, Peter – 1998
This report identifies potential issues that the Cornell University Library (CUL) might face in supporting distance learning, and recommends solutions. While the precise budgetary implications are uncertain, additional resources, services, and personnel will need to be accounted for in the cost of serving distance learners. The report addresses:…
Descriptors: Academic Libraries, Access to Information, Computer Mediated Communication, Computer Networks
