University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

It is generally accepted in the library world that an automated catalog means more accessible data for patrons, greater productivity for librarians, and an improvement in the sharing of bibliographic data among libraries. While the desirability of automation is not a controversial issue, some aspects of automating remain problematic. This article…

Discusses weeding as part of the school library collection-building process. Topics addressed include criteria for making weeding decisions, including copyright date, last date of use, physical appearance, and timeliness; meeting students' needs; weeding audiovisual materials; and developing a plan for weeding. A sidebar describes special…

This manual is intended to simplify the job of collection development and to give bibliographers access to the information they need to do their jobs. It emphasizes the procedures used for initiating orders in the libraries of Virginia Polytechnic University, and highlights sources of information that bibliographers can access in ordering. It is…

Describes the challenges of evaluating information faced by school library media specialists. Discusses the basic process of evaluation. Describes components of the evaluation process and several factors inherent in evaluation contexts. Presents recommendations for practice based on the summarized research. (AEF)

This case study examines social influences in research libraries' collection development. It shows that individuals' ideologies and political agenda shape their impression of user needs and their decision making. The study also reveals how the institution's operating structures, campus politics of interdisciplinarity, personnel deployment, and…

Presents a collection development model appropriate for libraries whose primary purpose is to support undergraduate education, in which collection development initiatives are taken by the library with the advice of teaching faculty. The organizational prerequisites for client centered collection development are discussed and a step by step…

Discusses the use of library management data, particularly circulation data, in making selection decisions for library collection development based on experiences at Louisiana State University. Development of a collection based on actual use rather than perceived research needs is considered, and the decision-making process for serials…

Examines the role of commercial document delivery. Discusses interlibrary loan (ILL); access versus ownership decision making; degree of use and patron use of commercial document delivery; and use of library materials funds. Concludes that document delivery will not totally replace ownership or ILL, but that it is becoming more important because…