The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

This article details an open card sort study administered to undergraduate students, graduate students, and librarians at the University of Colorado at Boulder in order to reveal perceptions of library research guides. The study identifies user group preferences for organization and content of research guides, as well as themes emerging from the…

As the use of the Ohio State University Libraries interlibrary services has increased, there have been more requests to borrow items that are already available to patrons locally, often in electronic format. Patterns relating to why patrons could not find locally available materials were identified in the record of canceled interlibrary requests…

Presents the results of a survey conducted at the State University of New York Albany to explore library patrons' use of the Internet and their use of the library-sponsored Internet instruction program. Results indicate that most Internet users chose to learn on their own; different instructional needs, based on gender and learning style were…

Describes a qualitative study involving interviews with 12 women employees in academic libraries that investigated their views of computers and technology, methods for training effectiveness, learning styles, and views on serving patron's needs. Discusses training implications and makes suggestions for maximizing transfer of training. (LRW)

This introduction to the library system at the College of Wooster in Ohio provides pertinent advice and information that is designed to enable the student with a specific learning disability to become an effective library user. Following the introductory chapter, which includes descriptions of the audience for whom the manual is written and how it…

Discusses undergraduate needs for user education for effective library use. Describes models for understanding needs, including a subject-based hierarchical model; examines learning theories for undergraduates, including cognitive style mapping and cognitive development; and presents models of user education. (LRW)