In order to identify the information needs of individual residents of the six New England states, telephone interviews were conducted to generate baseline data relating to information providers (e.g., availability, linkage between sources, and institutional barriers to information provision) and information seekers (e.g., problem awareness and…

This report summarizes some of the key findings of a survey of the Connecticut public that was conducted as part of the Year of the Library Project by the Institute for Social Inquiry at the University of Connecticut. The purpose of the study was to explore public attitudes that might be relevant to improve and broaden use of library services. The…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…