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Connaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Montanelli, Dale S., Ed.; Stenstrom, Patricia F., Ed. – 1999
This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A.…
Descriptors: Academic Libraries, Access to Information, Cataloging, Higher Education
Day, Betty H., Ed.; Wortman, William A., Ed. – 2000
This book of essays is a guide to help librarians in reference and/or collection development in the field of literature in English. Chapters fall into two broad sections: Resources and Collections, and Readers and Services. The first section includes six chapters: "The Nature of Library Collections" (William A. Wortman); "Retrospective Collection…
Descriptors: English Literature, Library Collection Development, Library Materials, Library Services
Maryland State Dept. of Education, Baltimore. – 1987
Designed to aid elementary, middle, junior high, and high school library media staff in developing a quality collection, "Analysis of Client Groups" poses questions about students, faculty and administration, and parents and community. Brief discussions also consider methods for collecting data; review of student records; conversations…
Descriptors: Annotated Bibliographies, Black Studies, Elementary Secondary Education, Evaluation Criteria
Rubin, Rhea Joyce, Ed.; Suvak, Daniel, Ed. – 1995
Prison librarians usually work in isolation from other librarians, so getting information and advice about their jobs can be difficult. This book offers a guide to prison librarians, presents new ideas, and raises compelling issues about this field of librarianship. Ten current or former prison librarians cover all aspects of prison libraries and…
Descriptors: Adult Literacy, Budgeting, Correctional Institutions, Legal Aid
Leonard, Gloria; And Others – Library Administration & Management, 1991
Four articles discuss library services to diverse user groups. Highlights include the Seattle Public Library's Human Diversity Training Program for library staff; cultural diversity at the University of Northern Colorado, including library collection development; information needs of physicists in special libraries; and library services to…
Descriptors: Academic Libraries, American Indians, Cultural Differences, Higher Education