Examines how the libraries of Dade, Broward, and Collier counties have responded with user-centered services to meet the diverse needs of South Florida's Hispanic population. The services are tailored to each system's population, provide services integral to ongoing operations, establish outreach efforts, and bring library services to the people.…

In Florida, as in the rest of the country, there is a paradigm shift within libraries. Increasingly, the information necessary to respond to user needs is available electronically--sometimes only or most conveniently in electronic form. For librarians to be most effective in the electronic revolution, they need to link their libraries into a…

The University of Florida Libraries took the opportunity of remodeling its Humanities and Social Sciences library to conceptualize the design of an info commons area for the new building. An Info Commons Concept Team was formed and charged with this task. The team used site visits, surveys, focus groups, and interviews to determine the needs of…