Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…

Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

Purpose: The purpose of this paper is to provide a library with useful information about selection criteria for an electronic resource assessment system and practical assistance on how to implement efficiently such a system. Design/methodology/approach: The paper is based on literature review, desk research, and implementation experience.…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google…

Observations on the causes of user frustration at Sears Library, Case Western Reserve University were done in 1972 and 1974. A method of analysis was developed that allows for the calculation of four independent probabilities indicating measures of performance of acquisitions policy, circulation policy, library operations and users. (Author/AP)

A survey was conducted of library users of the William Russell Pullen Library at Georgia State University to determine who is using the library, how often respondents use it, how they rate the library's various collections and services, and how the library is used throughout the day and week. The survey instrument was distributed at predetermined…

This text provides a statistical description of various academic libraries of North Dakota. Statistics are cited regarding: (1) size of collections of print and nonprint materials; (2) audiovisual resources; (3) utilization, including interlibrary transactions; (4) facilities; (5) finances; and (6) staff. (EMH)

On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…