With the emergence of social networking and Web 2.0 applications, libraries have the means to reach users through interactive Web-based tools patrons already use in their personal lives, such as Facebook and YouTube. In this study the authors aim to understand the ways that libraries are using YouTube for outreach purposes. Using a methodology…

How can libraries best assess and improve user space, even if they are not in a position to undertake new construction or a major renovation? Staff at New Mexico State University used a variety of ethnographic methods to learn how our spaces were being used as well as what our users considered to be ideal library space. Our findings helped us make…

The Institute of Museum and Library Services (IMLS) undertook a study of the use of technology and digitization activities in libraries and museums nationwide. This report first presents key cumulative findings of the survey that measured technology use and digitization activities by museums and libraries. It then presents a series of tables and…