The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

Describes the development of a taxonomy of the value of library services based on users' assessments from five large research libraries. Highlights include empirical and derived taxonomy, replicability of the study, reasons for using the library, how library services are related to time and money, and a theory of value. (LRW)

Presents an analysis of questionnaire-generated data on the administration of international governmental organization (IGO) depository library collections. Topics discussed include restrictions to public access, separate or integrated collections, classification practices, and usage by categories of users. A directory of IGO depository collections…

Describes methodology for analyzing MARC (machine-readable cataloging) records of highly circulating titles to document common characteristics for collection development purposes. Application of the methodology in a university library is discussed, and data are presented on commonality of subject heading, author, language, and imprint date for…