In order to get the most from LibQUAL+[TM] qualitative data, libraries must organize and classify the comments of their patrons. The challenge is to do this effectively and efficiently. This article illustrates how researchers at Western Michigan University Libraries utilized ATLAS.ti 5.0 to organize, classify, and consolidate the LibQUAL+[TM]…

This study assesses the effectiveness of a book which designates places of interest in Michigan and Indiana. Developed by students at the University of Indiana, the book increases the local cultural awareness of both adults and children in the two state area. A questionnaire was sent to 336 families to determine the number of families who had used…