When the author began his career as a school librarian, he took time to live with the collection and the school library the way it was inherited, with systems that were already in place. And during that first year, he observed. That period of observation and living with things as they were allowed him to start innovating and problem-solving from…

While the higher education sector is continuously searching for innovative technologies, the use of chatbots requires extensive research and careful consideration of their pedagogical value. The lessons learned from lecturers who experiment with chatbots can constitute important evidence to support their use. This paper presents a chatbot…

Mobile information technology is changing the education landscape by offering learners the opportunity to engage in asynchronous, ubiquitous instruction. While there is a proliferation of mobile content management systems being developed for the mobile Web and stand-alone mobile applications, few studies have addressed learner expectations and…