The present study examined undergraduate peer tutoring in three phases. Phase I qualitatively surveyed students' perceptions about the effectiveness of tutoring. Phase II examined the usefulness of promoting regular use of services through a tutoring contract. Phase III utilized an archival, quasi-experimental approach to estimate the effect of…

This study tests the effects of tutorial format (i.e. video vs. text) on student attitudes and performance in online computing education. A one-factor within-subjects experiment was conducted in an undergraduate Computer Information Systems course. Subjects were randomly assigned to complete two Excel exercises online: one with a video tutorial…