The Dallas County Community College District developed and implemented a strategic plan for communications that utilizes a county-wide integrated network to carry voice, data, and video information to nine locations within the district. The network, which was installed and operational by March 1987, utilizes microwave, fiber optics, digital cross…

As a solution to the problem of serving large numbers of students with a small staff, the Community College of Rhode Island (CCRI) has adopted three new technologies to advise and register students and respond to telephone inquiries. The first of the technological innovations is TELUS, a telephone voice response registration system offered as an…

The Digital Economic Opportunity Committee (DEOC) was created by the National Policy Association (NPA) in 2001 to confront the critical national shortage of workers with the information technology (IT) skills needed for the information age economy. The committee oversaw an 18-month workforce development research project titled Crossing the Digital…