Discusses the competition between four-year institutions and community colleges for a dwindling number of students, and describes a Total Marketing Concept (TMC) with which community colleges can maintain their share of the educational market. Relates the experiences of four colleges using this concept. (JP)

Fox Valley Technical Institute (FVTI) has developed an approach to education which emphasizes competency-based, round-the-clock education entailing short terms, flexible class schedules, and individualized instruction and which has as its focus strong computer support at classroom, technical, and management levels. The college provides 6,000…

Describes the team planning procedure at Alvin Community College, Texas. Illustrates how budgeting procedures, initiated at the departmental level, are reviewed by administration and decided upon in an organized, rational fashion. (JG)

Discusses practical and theoretical reasons to support work force diversity; ways that leadership diversity strengthens an organization; progress toward leadership diversification in higher education and the private sector; stages of the leadership diversity cycle; and leadership diversification efforts at Metropolitan Community College in…

Drawing from the experiences of Delgado Community College (DCC) in Louisiana, this manual offers guidance on choosing and implementing an institutional planning system. Section 1 offers introductory comments on planning, educators' reluctance to embrace the management systems of the private sector, and the growing recognition of the importance of…

Two approaches to developmental advising programs are described in this report, along with strategies for successfully implementing developmental advising systems through credit classroom and noncredit seminar experiences. Section I describes developmental advising at Brenau College, providing information on Act I, a 1-hour class serving as the…

The Yosemite Community College District's comprehensive planning process involves a year-round cycle of activities. The cycle begins in September after the budget for the current year has been approved, the prior year's activity has been closed out, and the primary planning document, "The Atlas," has been completed. The district…

Argues that sound development programs have contributed to the community college's relative success in hiring minority administrators. Describes programs in four categories: university doctorates, higher education association programs, programs sponsored by minority higher education associations, and professional development programs designed by…

Brief, two-page papers are presented on 31 educational topics of interest to community college faculty, administrators, and staff. Each paper is coded to indicate intended audience, subject category, and level of concern. The following topics are considered: (1) preferred learning style and grade achievement; (2) the community college mission; (3)…

Drawing from the experiences of three California community colleges, Foothill College, De Anza College, and San Jose City College, this collection of materials provides guidelines and sample forms and instruments to help in the development of a system for evaluating community college administrators. Included in the collection are: (1) general…

This five-part paper provides an overview of the use of quality circles as a participative management technique in community colleges. Section I offers an introduction to the technique, reviewing the history of quality circles from their development in Japan in the early 1960s to their introduction in American higher education in the early 1980s.…

This report was prepared in conjunction with the application for accreditation status of the Chicago City-Wide Institute (CCWI) as a unit of the City Colleges of Chicago System. CCWI is an innovative, non-traditional, community-service oriented college, operating as a college without walls in cooperation with other units of the Chicago system. Its…

Examines the Maricopa Community College District's management internship program, detailing the history and operation of the program. Describes program eligibility criteria, the intern's role as Vice Chancellor for Human Services, the provision of a graduate course in management, the rotation of assignments, intern projects, and evaluation.…

Explains zero base budgeting and describes its use at Chemeketa Community College (Oregon). Suggests that better management, improved communication, and more economical procedures can result if all staff members and representatives from the community are included in the budgetary process. Provides a sample calendar. (JG)

Describes Yoji Akao's concept of quality function development (QFD), a strategic tool that translates the customers' quality requirements into organizational language. Examines how El Camino College's (California) application of QFD matches constituent needs to college functions. Includes an 11-item bibliography and lists El Camino College's…