Undergraduate mathematics tutoring centres are prevalent in many countries; however, there is limited research-based evidence on effective organizational structures for these centres. In this study, we consider two research questions. First, how can the quantitative and qualitative data from 10 mathematics tutoring centres be organized for…

This observational study considers the help-seeking behaviors of students who drop in to receive free tutoring at a university's mathematics tutoring center. It reports how these students enter the tutoring space, act, and interact with others, comparing the students in two different areas of the center. One of the areas serves students taking…