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Rathmel, Angela; Mobley, Liisa; Pennington, Buddy; Chandler, Adam – Journal of Electronic Resources Librarianship, 2015
A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…
Descriptors: Troubleshooting, Electronic Libraries, Library Materials, Library Services
Peer reviewedJohnson, William B.; Norton, Jeffrey E. – Educational Technology, Research and Development, 1992
Review of research and development on the design of computer-based simulation for diagnostic training highlights the development and evaluation of eight diagnostic training systems that explored the appropriate level of student modeling needed for technology training. Topics addressed include changes in interface design, displays, and system…
Descriptors: Computer Assisted Instruction, Computer Simulation, Computer System Design, Evaluation Methods
Westerdahl, Edward John – 1991
This study compared the effectiveness and efficiency of trainees in the Onan small products gasoline course under two training curricula: (1) the control group curriculum was the in-place course on the Emerald generator set; and (2) the experimental group curriculum was essentially the same with the addition of one lesson based on methods used by…
Descriptors: Analysis of Variance, Electronic Equipment, Electronic Technicians, Hypothesis Testing
Peer reviewedJohnson, Scott D.; And Others – Interactive Learning Environments, 1993
This study examines the effect of the "Technical Troubleshooting Tutor," a computer-coached training program, on aircraft electrical system troubleshooting. Performance ability differences between control groups are noted, and troubleshooting models and flow diagram examples are included. The study demonstrates the possibilities for…
Descriptors: Aviation Education, Cognitive Processes, Comparative Analysis, Computer Assisted Instruction
Groneman, Nancy J., Ed.; Kaser, Karen C., Ed. – 1995
This yearbook contains the following papers discussing the types and uses of technology in business education programs at all grade levels: "Technology's Impact on Computer and Business Curricula" (Jaderstrom); "Teaching Technology vs. Technology as a Teaching Tool" (Kizzier); "The Impact of Technology on Undergraduate Business Education…
Descriptors: Business Administration Education, Business Education, Classroom Design, Classroom Techniques
Jacobs, Ronald L. – 2003
This book presents detailed guidelines for conducting structured on-the-job training (S-OJT), which is training based on the premise that OJT can be structured and planned so as to produce more predictable and reliable training outcomes. Together, the book's 15 chapters systematically examine the topics of meeting the demand for employee…
Descriptors: Adult Education, Change Strategies, Definitions, Delivery Systems

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