Learning to respond to a computer program that is not working as intended is often characterized as finding a singular bug causing a singular problem. This framing underemphasizes the wide range of ways that students and teachers could notice discrepancies from their intention, propose causes of those discrepancies, and implement interventions.…

Research indicates that troubleshooting activities that require students to reflect on pre-prepared erroneous examples, i.e. erroneous solutions to problems that correspond to common naïve ideas, impact their learning positively. These include asking students to diagnose erroneous examples; in other words, detect the conceptual errors and then…

This study compared students' learning in troubleshooting and problem solving activities. The troubleshooting activities provided students with solutions to conceptual problems in the form of refutation texts; namely, solutions that portray common misconceptions, refute them, and then present the accepted scientific ideas. They required students…