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Peer reviewedGoldsborough, Reid – Teacher Librarian, 2005
According to most surveys, computer manufacturers such as HP puts out reliable products, and computers in general are less troublesome than in the past. But personal computers are still prone to bugs, conflicts, viruses, spyware infestations, hacker and phishing attacks, and--most of all--user error. Unfortunately, technical support from computer…
Descriptors: Computers, Troubleshooting, Computer Security
Goldsborough, Reid – Black Issues in Higher Education, 2004
Which high-tech products give you the most grief? Surprisingly, more people singled out TiVo and replay digital recording systems than personal computers, according to a recent survey by Best Buy. Nine percent of people said they found these TV devices difficult to use. The same percentage found PDAs (personal digital assistants) difficult. Only 2…
Descriptors: Computers, Information Technology, Technical Assistance, Technological Advancement
