Describes a training program for residence hall custodial and maintenance supervisors and staff which combines human relations and technical skills. The sessions dealt with communication skills, leadership strategies, performance appraisal, self-understanding, advancement, and fringe benefits. (JAC)

Identifies factors contributing to difficulties involved in developing ethnic sensitivity training for child protective services caseworkers. Examines frameworks for training caseworkers in ethnic sensitivity. Proposes a new approach to improving caseworkers' ability to complete ethnically sensitive assessments and discusses implications of this…

The time extended group experience is recommended for counselor education practicum training for the following reasons: (1) students receive an intense emotional experience that gives them insight into themselves as well as their clients and peers; (2) the class develops a strong group cohesiveness; (3) the supervisors are perceived as real…

The URTSA emcompasses group-dynamic as well as other relations training. The first two steps of relations training--"external and internal courses"--do not produce observable effects at group and organizational levels, but are necessary preliminaries. Group dynamics can be a force for positive change in the Swedish job world. (Author)