The authors report a case study conducted with over 8,000 Samsung salespeople in the Chinese market. Using research-oriented, evidence-based, and systematic approaches, training professionals contributed to Samsung's business outcomes at multiple levels. The case highlights the valuable impacts of training on salespeople's behaviors and new…

This article questions commonly held beliefs about training as a component of performance improvement solutions. Rather than being based on theoretical and empirical support, many beliefs about training are based on little more than myth. Part 1 of this article presents myths about the relationship of training and performance and myths about…

Mindfulness reduces distress, promotes optimal health, improves attentional control, mental agility, emotional intelligence, and situational awareness. Stress management and cognitive performance in Marines who spent more hours practicing Mindfulness Based Mind Fitness Training were superior to those soldiers who practiced fewer hours. Students…

Technology purchased for use in the classroom often goes unused. We identify a primary reason for the lack of technology integration as ineffectively developed professional development opportunities for teachers. Then we recommend a sustained, administrative-supported and mentor-supported approach to professional development as an alternative to…

This article presents a partnership effort among managers, trainers, and employees to spring to life performance improvement using the performance templates (P-T) approach. P-T represents a process model as well as a method of training leading to performance improvement. Not only does it add to our repertoire of training and performance management…

The United States Coast Guard uses training situation analysis (TSA) to develop quantified training requirements, collect training and non-training performance data, and overcome turf issues to focus on performance outcomes. Presents the 1947 MLB (Motor Lifeboat Project) as a case study. Outlines 11 steps in the TSA needs analysis for teams and…

Presents a case study describing a training intervention that involved management taking on the role of cofacilitators in a supervisory development program. Discusses the performance analysis that revealed a lack of communication and leadership; management developing as a team during the process; and positive results. (LRW)

Discussion of human performance technology and a shift from emphasizing training to emphasizing performance focuses on a review of articles from "Performance Improvement". Results show most articles were focused on processes and particular interventions in business and industry and did not include evaluation that addressed added societal…

Suggests that training should be tied in to the strategic and operational goals and objectives of a company. Topics include the emergence of the knowledge society; changes in global economies; today's workforce training needs; how to link employees to business strategy; and why training doesn't always produce expected results. (LRW)

Describes elements of the three categories that have been implemented by the Sandia research lab corporate training organization as part of their strategic planning. Suggests that applying interventions that are diagnosed and implemented for others to yourself will improve your performance and help sustain your organization into the future.…

Discusses how to produce behavior change and related performance improvement by nonexperts in as little as eight minutes by having them become instantly engaged through instant credibility of the content and instant application to their situation. Explains digital coach technology which can create instant engagement for the nonexpert. (Author/LRW)

Offers a framework that addresses training and performance relationships based on in-house skills development committees that are employee driven. Key elements include employee ownership of training; working partnerships between management and employees; continuous learning; and measurement of results that show relationships between classroom…

Discusses retention of learning; training methods; maintenance issues; the effect of punishment; reinforcement; the performance environment; transfer of training; forgetting; implications for designers of instructional materials or designers of training programs; and the division between training and on-the-job performance. (LRW)

Discusses the steps involved in designing and starting a corporate university, which is defined as a process promoting continuous learning and performance improvement. Topics include establishing a mission; creating a business plan; products and services; functions and processes; staffing needs; information systems; and resource allocation. (LRW)

While learning is often designed and executed as if it stood alone, it rarely exists in isolation. If more than one learning event is offered, a relationship between units exists and should be defined. This relationship calls for an architecture of curriculum that defines audience, content, and delivery within a context of performance. Curriculum…