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Le Compagnon, Betty; Leydon, John F. – CAUSE/EFFECT, 1991
This article presents the University of New Hampshire's approach to ongoing training of computer users and argues that training is an investment with a large payoff. The article considers factors affecting training success; computer support; academic computing training; and administrative computing training, including developing a user services…
Descriptors: Administration, Computer Centers, Computer Literacy, Higher Education
Hesse, Elmer F.; Newsom, Henry W. – CAUSE/EFFECT, 1983
With tremendous demands for application development and enhancement, maximum productivity from inexperienced programers is seen as critical to a successful operation. Some techniques and tools to improve the situation at Ball State University are described. (MLW)
Descriptors: College Administration, Data Processing, Documentation, Higher Education
