Three groups of strategies for overcoming trainee resistance are (1) preventing (distracting, assuming a "one-down" position, baiting, preempting, linking); (2) circumventing (refraining, disengaging); and (3) using resistance (treating it as substantive agreement). (SK)

Instead of training staff to deal with problems, organizations need to recognize the problems and change to solve them. Training departments are changing to include organizational development to facilitate teams, design work processes, and get out where the real work happens. (JOW)

Points out the difference between "education," to increase intellectual awareness, and "training," to make someone proficient at a given task. Suggests that the formula for real training has four components: (1) define the measure of skillfulness required; (2) define the measurable outcome desired; (3) educate quickly and precisely; and (4) train…

Art is a tool for self-expression and communication that moves beyond the limits of language and can be used effectively in facilitating the group process. Guidelines include creating trust, stimulating hope, preempting defensiveness, making it safe, instilling confidence, and giving everyone a chance to participate. (JOW)

A survey of training professionals revealed how the terrorist attacks of September 11, 2001 changed employee attitudes toward training. Decreased travel, increased use of distance technologies, development of security and evacuation plans, and emphasis on such topics as diversity, stress management, and security are some of the changes. (JOW)

Purpose: How people learn and create knowledge together through interactions in communities of practice (CoPs) is not fully understood. The purpose of this paper is to create and apply a model that could increase participants' consciousness about knowledge creation processes. Design/methodology/approach: This four-month qualitative research was…

Purpose: This study aims to investigate the influence of a range of contingent factors that moderate the approaches to training in manufacturing SMEs. Design/methodology/approach: The study is based on a regression analysis of data from a survey of 198 manufacturing SMEs. Findings: The findings suggest that there will be times when formal training…

This article explains a two-part plan, created by the people at the Public Library of Charlotte & Mecklenburg County (PLCMC), to help staff members keep up with the sea change of technology. A core competencies training program was developed. This keeps workers afloat by providing them with the technology skills they need to support the change…

Too much reliance has been placed on training by those not qualified or trained to train and too many operatives are still trained by other operatives. Management has the responsibility of taking advantage of the many courses and training programs available for the development of qualified instructors. (SA)

A statement of an evaluation criteria for outside training programs for television production. (HB)

Discusses various issues related to training individuals to use microcomputers, a neglected aspect of the personal computer industry. Several methods used to solve training problems and training software are considered. (JN)

The increasing worldwide use of the metric system is leading the United States into abandoning the English system of measurement and undertaking the monumental task of converting to the metric system. Great Britain offers valuable training experience to the United States with their seven year lead into metrication. (DS)

All schools granting the PhD in clinical psychology were surveyed. Findings indicate shifts away from training in projectives with a corresponding increase in emphasis on objective approaches. Newer programs are deemphasizing training in diagnostics in general. Reprints from Kenneth Shemberg, Department of Psychology, Bowling Green State…

The adaptation of training programs to employees with different value systems can produce better results--and clarify why program evaluations often vary widely. (For availability, see EA 507 433.) (Author)

Competency models involve a methodology that demonstrates the validity of the model's standards: are people who have the competencies better managers than those who do not? Competency models should no longer be regarded as a panacea and should be only one of the tools used by trainers. (JOW)