The authors are designing and carrying out some training sessions based on serious games with customers from different business environments and with some university student groups, both in northern Italy. Some business case studies are described in this article specifying the context, the training goal, the adopted training solution and the main…

This Manual has been designed to provide step-by-step guidelines for conducting an evaluation of a structured training sequence. The assessment design to be presented involves essentially: the testing of a group of trainees before and after a sequence of instruction by administration of the same set of objective-form items under structured testing…