Purpose: This study aims to investigate the effectiveness of widely adopted but under-studied synthetic humanlike spokespersons (SHS) compared to organic human spokespersons in workplace training videos. The primary aim is to evaluate whether employees will rate training videos more negatively when they perceive their trainer to be synthetic such…

Purpose: This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee-work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of…

Purpose: Training cannot be effective if trainers are not pedagogically competent. However, the influence of trainers' pedagogical competencies on employees' knowledge and skill acquisition during training is not given the needed attention in the training literature. This study aims to examine the influence of trainers' pedagogical competencies…

Purpose: Transfer motivation has been identified as a pivotal factor influencing transfer of training. However, the role of training content has often been overlooked as explanatory variable for the rate of transfer motivation. This study aims to examine to what extent experiences in transfer motivation and its personal and contextual antecedents…

Purpose: This study aims to examine factors that affect the effectiveness of transfer of English language training to the workplace. It investigates the effect of trainee characteristics, training design and work climate on the training transfer to job performance in hospitals in Thailand. Design/methodology/approach: The quantitative method was…

Purpose: The purpose of this paper is to analyse a programme designed to welcome and train new employees, implemented in a chemical industry, privileging the transmission of know-how as a dynamic process where learning is co-constructed in the course of the activity. Design/methodology/approach: The design of the programme was based on the…

Purpose: This study aims to examine participants' perspectives in organization-sponsored training and provides support for further research positioning the trainer as an organizational leader. Design/methodology/approach: The interactions described in the trainees' experiences were examined through a social constructivist lens. Interviews were…

Purpose: The aim of this paper is to present a study performed in conjunction with a branch of the Italian Public Italian Administration, the ISSP (Istituto Superiore di Studi Penitenziari--the Higher Institute of Penitentiary Studies). The study aimed to develop a Transfer of Training (ToT) evaluation methodology that would be both scientifically…

Purpose: This paper aims to present an alternative practical framework to classify the skill and knowledge of the individual trainees by comparing it with the expert in an organization. This framework gives the benefit to the organization in order to know the ability level of the personnel and to be able to provide the personnel development method…

Purpose: The aim of this paper is to examine the impact of personality traits of the Big Five model on training outcomes to help explain variation in training effectiveness. Design/Methodology/ Approach: Associations of the Big Five with self-reported learning following training were tested in a pre- and post-design in a field sample of junior…

Purpose: The purpose of this paper was to examine the additive and joint effects of trainer directiveness and trainees' learning goal orientation on training satisfaction and transfer. Design/methodology/approach: Survey responses from a sample (N = 243) of undergraduate business students enrolled at a large US university were examined. Findings:…

Purpose: The purpose of this paper is to investigate workplace learning in the context of the rail industry, specifically for the type of learning required to become a train driver. It examines the impact of changes to the traditional learning model, and explores the potential of mentoring in the learning/training model.…

Purpose: The evaluation of training results in large groups with limited resources is one of the challenges of organisations. This paper aims to provide a methodological approach to facilitate evaluation of training among large groups. The paper presents the tools and the results of an evaluation of a whole training plan on the rational use of…

Purpose: This paper problematises the experience of trainee teachers in further education (FE) colleges in England. It focuses on colleges as employers and developers of their own teaching staff, 90 per cent of whom are trained "in-service", while in paid employment. The paper aims to explore how a shift towards more expansive workplace…

Purpose: The aims of this study are: to present a training evaluation based on the "four levels model"; to demonstrate the value of experimental designs in evaluation studies; and to take a first step in the development of an evidence-based training program. Design/methodology/approach: The Kirkpatrick four levels model was used to…