This paper reviews the literature on comparing online and paper course evaluations in higher education and provides a case study of a very large randomised trial on the topic. It presents a mixed but generally optimistic picture of online course evaluations with respect to response rates, what they indicate, and how to increase them. The paper…

The purpose of this study was to determine whether or not survey medium (electronic versus paper format) has a significant effect on the results achieved. To compare survey media, responses from elementary students to British Columbia's Satisfaction Survey were analyzed. Although this study was not experimental in design, the data set served as a…