The retention of student affairs professionals remains a significant challenge for academic institutions, as these professionals play a critical role in supporting student retention and ensuring completion rates. A misalignment between employees' preferred work environments and current institutional policies and traditions hinders the transition…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

Using a convergent mixed methodology, this study examined the perceptions and experiences of remote admissions professionals regarding their job satisfaction in relation to retention, by way of semi-structured interviews and a comprehensive survey. With 84 complete survey responses, this represented over 10 percent of the estimated 800 remote…

Purpose: This paper primarily aims to identify the multilevel learning processes emerging from abrupt telework implementation in a public knowledge-intensive organization (KIO) amid the COVID-19 crisis. Design/methodology/approach: This single-case process research was guided by interpretivist epistemology. Empirical data from documentary research…

In recent years educational professionals experienced a sudden shift to online work requiring them to adapt rapidly to the new digital landscape. This shift has raised concerns about employees' health issues and the role of organizational support, as they can have a profound effect on employees' attitudes to work. However, despite their…

Informal workplace learning is an essential part of lifelong learning. In recent years, digital technology has come to play an increasingly important role in enabling informal learning at work through various tools and resources. However, as little empirical research exists on informal learning in this context, more knowledge of digital work…

Student affairs professionals are at risk of leaving both their jobs and higher education in general. A survey of higher ed professionals was conducted in May of 2022 examining student affairs professionals' likelihood of leaving their jobs, why they are considering leaving, and what factors may contribute to their retention. Results revealed that…

Poor work-life balance (WLB) has been linked to negative outcomes such as increased stress, anxiety, depression, and a perceived reduction in the overall quality of life. At an institutional level, these may include lowered employee commitment and decreased productivity at work. The advent of COVID-19 has necessitated fundamental alterations to…

The COVID-19 pandemic challenged the daily continuity of young people by causing financial insecurity, remote work/studies, loss of work, loneliness, stress, and unpredictability of the future. This study explores the experiences of pandemic-time graduates from Finland and Sweden in the transition from higher education to work. Finland and Sweden…

To address employee well-being and to attract and retain employees, some employers are exploring remote work options. The onset of COVID-19 forced many institutions of higher education to implement remote work for non-academic salaried staff. However, levels of employee well-being while working remotely have been little studied in this population…

Recent research has indicated that employee engagement is low among America's workforce. It has also indicated that higher education as an industry is no exception to this trend. The purpose of this study was to explore the relationship between flexible work arrangements such as teleworking and flexible scheduling, work-life balance, and employee…

This mixed-methods study examined longitudinal data, assessing Israeli autistic adults' employment-related changes, resulting from the COVID-19 pandemic. In the quantitative phase, 23 participants answered a survey before and during COVID-19, assessing work-status, mental health, and work-related psychological need satisfaction. The qualitative…

The COVID-19 global pandemic had far-ranging consequences for California State University higher education union staff members' mental health and well-being. Research had not yet examined the impact of the pandemic on the California State University system's union front line higher education staff members. The aim of this study was to identify the…

In this article we argue that mobile, design, content, and social media technologies have fundamentally redefined the role of the writer in the workplace. Rather than the originator of content, the writer is becoming a sort of multimodal editor who revises, redesigns, remediates, and upcycles content into new forms, for new audiences, purposes,…

It was not known how the visually disabled perceived gaining employment or how perception affected employment seeking behaviors within this population. The purpose of this qualitative narrative study was to explore how the visually disabled perceived gaining employment and how perception affected employment seeking behaviors within this…