The start of the college experience is often hectic as students discover their new surroundings on campus. Students must carry out several high-tech tasks on their laptops and mobile devices in order to be successful participants in the digital culture that permeates their institution of higher learning. This paper describes the implementation of…

More than ever, faculty and students are working jointly on documents sharing screens in class, swapping course materials and taking their collective pulse through polls. Nevertheless, many faculty members complain that technical support for group projects is lagging on campus, leaving them searching for solutions elsewhere. While some faculty…

The title of this article is a common phrase in tech support, according to the author, who, for several years, was the person on the other side of the phone asking that question. Technology support blends technical knowledge, problem-solving skills, a load of Zen-like patience, and the ability to juggle multiple demands at the same time, a list of…

Much progress has been made in integrating information and communications technology (ICT) into careers practice, but there is still room for improvement. An international lens is adopted to examine some key elements that contribute to the successful integration of ICT into careers practice. We start by exploring the role of policy, using the UK…

The LaGuardia Community College Student Technology Mentor (STM) program demonstrates how a college's own students can become resources for the technology development of faculty, the improvement of teaching tools, and the expansion of library services. The program also illustrates how the Student Technology Mentors themselves benefit from campus…

As combinations of place-based, blended and fully online education proliferate, so do options for support and services. Aligning with regional accreditation criteria, the Sloan-C Quality Scorecard for the Administration of Online Programs is a useful way for institutions to measure and compare the quality of social and student engagement and…

The explosion of technology and information has resulted in major changes in education in the twenty-first century. School librarians have a vital role to play in efforts to ensure that students are equipped with the skills and knowledge they need to succeed and participate in the digital society of the twenty-first century. This role presents an…

Purpose: This exploratory study seeks to identify the factors that influence the adoption and diffusion of instructional technology at five prominent universities in the UK. The study aims to examine the organisational factors that enable and inhibit organisational adoption and diffusion of innovation. Design/methodology/approach: A qualitative…

High school students spend much of their educational journeys immersed in "old" literacies of paper, pencil, and print books. But outside of the classroom, they are exposed to information and communication technologies--such as blogs, wikis, Internet browsers, multimedia, social networking sites, and a wide range of software--each of which demand…

Information and communication technologies are today playing a very important role in transforming the mode of imparting education. The trend in educational system has seen a leaning towards upgrading and updating knowledge and ideas to face increasingly demanding in order to meet the rapid expansion of knowledge. Technology enabled teaching have…

The new faces on the help desk are younger, work for cheap, and may be the tech savviest in the building. This article describes how two IT training programs are teaching students valuable technology skills while providing schools with a much-needed lift to their troubleshooting teams. The programs--Generation YES and Mouse Squad--put students at…

In a 2008 survey of students at the University of Wisconsin-Madison, 82 percent of undergraduate respondents said they preferred courses with online lecture content, and 60 percent said they would even be willing to pay for lecture capture services. Colleges and universities that have gone down the lecture capture path have found four essential…

The Academy for Educational Development (AED) has many opportunities to apply expertise and creativity to the solution of perplexing human problems. It is much more rare, however, to find oneself at the nexus of a set of opportunities that make it possible to make a greater contribution than the original objective. Macedonia's commitment to…

By all accounts, the Denver School of Science and Technology (DSST) is a special school. It was the first public charter high school in Denver to become a one-to-one laptop school, thanks to a $1 million gift from Hewlett-Packard. Even though the school accepts applicants via a lottery system and its charter requires that 40% of its students come…

Most teachers are still failing to fully integrate technologies in their classrooms to improve student achievement. If certain conditions exist, however, they are more likely to accept and use appropriate technologies in significant instructional ways. Relevant professional development and continuous access to needed resources are two significant…