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Sehla Ertan; T. Volkan Yüzer – Journal of Educational Technology and Online Learning, 2024
Open and distance learning (ODL) activities aim to meet the expectations and needs of different individuals, societies, and systems by ensuring the continuation of learning with a lifelong learning philosophy and an egalitarian policy for everyone, regardless of time and place. Support services, which address the differentiated expectations and…
Descriptors: Computer Security, Open Education, Distance Education, Technical Support
Lee, Vivian Wing Yan; Lam, Paul Lai Chuen; Lo, Judy Tsiu Sim; Lee, Jesse Lai Fong; Li, Joyce Tik Sze – Cogent Education, 2022
The recent COVID-19 pandemic prompted the implementation of online teaching and online assessment. Online assessment can be challenging to both teachers and students due to technical, academic, and ethical issues. In this survey, we adopted both qualitative and quantitative approaches to evaluate (1) the perceived effectiveness of online…
Descriptors: Educational Assessment, College Students, COVID-19, Pandemics
Pierce, Margo – T.H.E. Journal, 2012
Students pick up technology faster than their teacher's. So when it comes to troubleshooting technical headaches in the classroom, it's not surprising that schools are turning to their own best resources--the students themselves. Whether staffing a "genius bar" in the media center or troubleshooting a balky projector, students at some schools are…
Descriptors: Troubleshooting, Helping Relationship, Technology Uses in Education, Information Technology
Association Supporting Computer Users in Education, 2018
The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. Begun in 1968 as the College and University Eleven-Thirty Users' Group…
Descriptors: Computer Uses in Education, Conferences (Gatherings), College Students, Portfolios (Background Materials)
Chavez, Raymond Anthony – ProQuest LLC, 2010
Previous research conducted on the use of handheld computers in K-12 education has focused on how handheld computer use affects student motivation, engagement, and productivity. These four case studies sought to identify effective teacher practices in the integration of handhelds into the curriculum and the factors that affect those practices. The…
Descriptors: Technical Support, Language Arts, Handheld Devices, Computer Uses in Education
Wood, Eileen; Anderson, Alissa; Piquette-Tomei, Noella; Savage, Robert; Mueller, Julie – Journal of Technology and Teacher Education, 2011
Support requests were documented for 10 teachers (4 kindergarten, 4 grade one, and 2 grade one/two teachers) who received just-in-time instructional support over a 2 1/2 month period while implementing a novel reading software program as part of their literacy instruction. In-class observations were made of each instructional session. Analysis of…
Descriptors: Foreign Countries, Classroom Techniques, Reading Programs, Computer Software
Almuqayteeb, Taghreed Abdulaziz – ProQuest LLC, 2009
The purpose of this study was to examine female faculty members' use of computer technologies, their attitudes toward computers, the factors that best predict their attitudes toward computers, and the barriers that limit their use of computer technologies in girls' colleges in Dammam and Jubail, Saudi Arabia. Also, this study examined how female…
Descriptors: Technical Support, Women Faculty, Females, Self Esteem
Monahan, Torin – Technology, Pedagogy and Education, 2008
Information technologies are often depicted as possessing the potential to correct social inequalities by democratising information access and economic opportunity. This view of technology, however, tends to overemphasise virtual spaces to the neglect of the material and social conditions of technological infrastructures. The goal of this article…
Descriptors: Information Technology, Public Education, Influence of Technology, Politics of Education
Nichol, Bruce – EDUCAUSE Quarterly, 2004
Central IT organizations under stress often cannot offer a high level of service to groups with above-average support needs. An example of such a group would be a well-funded, research-oriented computer science department. Several factors contribute to the increased demand on IT organizations. Given the availability of relatively…
Descriptors: Higher Education, Research Universities, Computers, Science Departments
Agee, Kelly, Ed. – Research and Curriculum Unit, 2009
Secondary vocational-technical education programs in Mississippi are faced with many challenges resulting from sweeping educational reforms at the national and state levels. Schools and teachers are increasingly being held accountable for providing true learning activities to every student in the classroom. This accountability is measured through…
Descriptors: Information Technology, Educational Technology, Teaching Methods, Computer Science Education
DeGennaro, Donna – Journal of Research on Technology in Education, 2008
Researchers espouse that youth are learning differently than any other generation. Many researchers believe that because youth are leading the way with technology, their technology practices impact the way that they connect with the world around them. As a result, educators examine how to successfully engage youth in learning by understanding how…
Descriptors: Learning Theories, Learner Engagement, Influence of Technology, Synchronous Communication
Teclehaimanot, Berhane – Journal on School Educational Technology, 2008
Technology is an integral part of educational goals today. A study of technology use in a large urban Midwestern school district found that teachers have equipment available to them, but it is oftentimes inadequate, inconvenient, or not working. Teachers would like to use technology, but in reality they don't use it. Part of the reason is lack of…
Descriptors: Technology Uses in Education, Technology Integration, Educational Technology, Barriers
Fichten, Catherine S.; Asuncion, Jennison V.; Barile, Maria; Fossey, Myrtis E.; Robillard, Chantal; Judd, Darlene; Wolforth, Joan; Senecal, Joanne; Genereux, Christian; Guimont, Jean-Pierre; Lamb, Daniel; Juhel, Jean-Charles – Journal of Postsecondary Education and Disability, 2004
Views and concerns of the professionals who deliver disability-related services at Canadian postsecondary education institutions about access to information and instructional technologies are presented. Findings are based on structured interviews with 156 individuals who represent 80% of the population of Canadian campus-based disability service…
Descriptors: Technical Support, Institutional Characteristics, Access to Information, Disabilities
Alberta Education, 2006
This literature review is intended to provide practical information; lessons learned and promising practices which have been drawn from recent Kindergarten to Grade 12 (K-12) one-to-one mobile computing research reports and related articles. The information is presented in the form of answers to the following questions: (1) How is one-to-one…
Descriptors: Technical Support, Long Range Planning, Holistic Approach, Computer Software
Watson, John F. – North American Council for Online Learning, 2007
Online learning is growing rapidly across the United States within all levels of education, as more and more students and educators become familiar with the benefits of learning unconstrained by time and place. Across most states and all grade levels, students are finding increased opportunity, flexibility, and convenience through online learning.…
Descriptors: Definitions, Educational Resources, Student Evaluation, Educational Assessment

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