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Sehla Ertan; T. Volkan Yüzer – Journal of Educational Technology and Online Learning, 2024
Open and distance learning (ODL) activities aim to meet the expectations and needs of different individuals, societies, and systems by ensuring the continuation of learning with a lifelong learning philosophy and an egalitarian policy for everyone, regardless of time and place. Support services, which address the differentiated expectations and…
Descriptors: Computer Security, Open Education, Distance Education, Technical Support
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Purpura, James E.; Davoodifard, Mashad; Voss, Erik – Language Assessment Quarterly, 2021
The online placement test for the Community English Language Program (CLP) at Teachers College, Columbia University has been administered in a computer lab since 2015. While most of the components of this placement exam system are online, including registration, exam delivery, scoring, and score reporting, the COVID-19 pandemic elevated the need…
Descriptors: Student Placement, Language Tests, Second Language Instruction, Second Language Learning
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Coogan, John F. – Journal of Electronic Resources Librarianship, 2019
Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…
Descriptors: Access to Information, Users (Information), Information Management, Technical Support
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Tosun, Nilgün – International Journal of Curriculum and Instruction, 2021
After the World Health Organization declared COVID-19 a pandemic, universities in Turkey, like many other countries, began compulsory distance education in March. Most of the courses are conducted by distance education. Millions of students and academics have been involved in distance education through technologies enabled by the existing…
Descriptors: Foreign Countries, COVID-19, Pandemics, Distance Education
Brooks, D. Christopher; Pomerantz, Jeffrey – EDUCAUSE, 2017
For the fourteenth year, the EDUCAUSE Center for Analysis and Research (ECAR) has conducted research on information technology and higher education's most important end users, undergraduate students. For the 2017 report, 43,559 students from 124 institutions in 10 countries and 40 U.S. states participated in the research. The quantitative findings…
Descriptors: Undergraduate Students, Information Technology, Technology Uses in Education, Use Studies
Skallos, Maryly K. – ProQuest LLC, 2014
With funding cuts, reduced enrollments, and meeting a presidential initiative, Michigan community colleges need to find ways in which they can continue to provide quality education at an affordable price. Consumerization of information technology (IT) has been proposed to meet the technological needs of the community college. There is little…
Descriptors: Community Colleges, Qualitative Research, Information Technology, Administrators
Sellke, Sarah H. – ProQuest LLC, 2010
Internet security attacks have drawn significant attention due to their enormously adverse impact. These attacks includes Malware (Viruses, Worms, Trojan Horse), Denial of Service, Packet Sniffer, and Password Attacks. There is an increasing need to provide adequate defense mechanisms against these attacks. My thesis proposal deals with analytical…
Descriptors: Internet, Computer Security, Crime Prevention, Technical Support
Association Supporting Computer Users in Education, 2018
The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. Begun in 1968 as the College and University Eleven-Thirty Users' Group…
Descriptors: Computer Uses in Education, Conferences (Gatherings), College Students, Portfolios (Background Materials)
Harris, Mark A. – ProQuest LLC, 2010
Information security research states that corporate security policy and information security training should be socio-technical in nature and that corporations should consider training as a primary method of protecting their information systems. However, information security policies and training are predominately technical in nature. In addition,…
Descriptors: Computer Security, Job Training, Video Technology, Technical Support
Clarke, Marlon – ProQuest LLC, 2011
As organizations have become more dependent on networked information systems (IS) to conduct their business operations, their susceptibility to various threats to information security has also increased. Research has consistently identified the inappropriate security behavior of the users as the most significant of these threats. Various factors…
Descriptors: Technical Support, Individual Characteristics, Self Efficacy, Focus Groups
Schaffhauser, Dian – Campus Technology, 2008
Data loss from life's little power calamities may be the most common form of IT disaster any campus can face. According to a 2007 industry association survey(www.connect.educause.edu/library/ecar/shelterfromthestormitandb/41174), 82 percent of higher education institutions reporting a disruptive occurrence in the five years prior to the study…
Descriptors: Higher Education, Computer Security, Troubleshooting, Technical Support
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Burd, Stephen D.; Seazzu, Alessandro F.; Conway, Christopher – Journal of Information Technology Education, 2009
Current technology enables schools to provide remote or virtual computing labs that can be implemented in multiple ways ranging from remote access to banks of dedicated workstations to sophisticated access to large-scale servers hosting virtualized workstations. This paper reports on the implementation of a specific lab using remote access to…
Descriptors: Workstations, Educational Technology, Computer System Design, Computer Networks
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Fan, Andy – International Journal of Education and Development using Information and Communication Technology, 2010
The Portuguese came to Macau in the 16th century, Macao has become part of China again since 1999. Under the strong economic growth in recent years, the Macao government has invested substantial human, material and financial resources for the implementation of IT in education in Macau since 2001. This paper reviewed the development of IT in…
Descriptors: Information Technology, Technology Integration, Foreign Countries, Economic Progress
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Dougherty, Jennifer Dowling; Clebsch, William; Anderson, Greg – EDUCAUSE Quarterly, 2004
Budget pressures compel everyone in higher education to demonstrate value in IT investments, using both quantitative and qualitative information. Like many institutions, however, both Stanford and Massachusetts Institute of Technology (MIT) have found themselves forced to rely more on anecdotes than on management information to guide decisions. In…
Descriptors: Higher Education, Benchmarking, Information Technology, Administration
Smith, Peter, Ed. – Association Supporting Computer Users in Education, 2014
The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…
Descriptors: Conferences (Gatherings), Conference Papers, Computer Uses in Education, Small Colleges
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