This article presents an interview with Rick A. Sheets, who has been working in learning assistance, faculty training, and technology support for over 30 years. He collaborated with Frank Christ as the co-founder and webmaster of the Learning Support Centers in Higher Education (LSCHE) website, a resource established in 1996 for learning center…

During the past year, EDUCAUSE has published two articles addressing the use of student employment--the author of one supported student employment, whereas the other expressed concerns over dependence on a student workforce. While both have valid points, the author believes there are additional issues to be brought forth. In this article, the…

Susana Juniu's thought-provoking essay defines the new digital divide in higher education--a division of knowledge, experience, and needs that influence the integration of technology into the classroom. She acknowledges educators' frequently conflicting feelings about technology as well as the lack of communication between IT departments and…

This opinion paper explores the use of computers in the U.S. Public Education System, concluding that technology is underutilized and not fulfilled most of the educational promises attributed to the tool. Drawing upon research and personal experience, the paper explores 8 possible reasons for the problem, including: the computer itself; not enough…