This playbook provides ways in which Higher Education Agencies (sometimes referred as the State Higher Education Executive Officers) and teams can blur the lines between high school, postsecondary education, and the workforce. Higher Education Agencies (HEAs) play a significant role to Raise the Bar for student success by developing an…

Many schools around the country are getting positive responses implementing Response to Intervention (RTI) within a Multi-Tiered System of Support (MTSS) framework (e.g., Abbott, 2011; Ball & Trammell, 2011; Buysee & Peisner-Feinberg, 2009). RTI refers to an instructional model that is based on a student's response to instruction. RTI…

The "Quality Practice Project" (QPP) is the National Association of Charter School Authorizers' (NACSA's) multi-year research initiative to identify what high-performing authorizers do to achieve stellar student and public interest outcomes. Participants and researchers collaboratively investigated the perspectives and practices of…

The Schoolwide Integrated Framework for Transformation (SWIFT) employs six technical assistance (TA) practices that support an initial transformation process while simultaneously building system capacity to sustain and scale up equity-based inclusion in additional schools and districts over time. This paper explains these individual practices and…

Leadership matters. Principals are the primary drivers of school improvement and the best long-term investment to ensure effective teaching and learning at scale. Principals are central to State efforts to implement new college and career-ready standards, execute teacher evaluation and support systems and turn around low-performing schools. These…

This study investigated current trends in communication intervention and augmentative and alternative communication (AAC) in southern India through a mixed-methods design. Study participants (N = 18) were special educators, speech-language pathologists, and behavior therapists. Responses from the questionnaire were quantitatively analyzed.…

To develop a college-wide resolution process for dealing with student concerns, Burlington County College, in New Jersey, undertook a planning effort involving the faculty, student, staff, and administrator senates in the college's governance system. Rather than appoint an administrator to lead the project, a member of the staff senate was…

The process of accreditation review in the U.S. serves two primary functions: quality assurance and continual improvement. The experienced educators who voluntarily serve on accreditation teams apply common standards of quality that serve students and meet public accountability expectations and offer suggestions and recommendations for…

This paper assesses the impact of business practices on higher education institutional research activities. Institutions who have been implementing total quality management practices are gradually adopting a new method, process redesign, which focuses more on how to achieve improvements using less costly research methods and procedures. This study…

Schools in 47 high-poverty school districts located mostly along the Atlantic Coast of North Carolina, South Carolina, and Virginia may have a head start on new requirements of the No Child Left Behind (NCLB) Act of 2001, thanks to a $6 million grant from the National Science Foundation. Begun in April 2000, the five-year Coastal Rural Systemic…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…