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Peer reviewedNelson, Sandra J.; Smith, Douglas C. – Bulletin of the Association for Business Communication, 1990
Presents instructional strategies designed to maximize cohesion and minimize conflict in collaborative writing groups. Argues that an understanding of sources of conflict, conflict management strategies, and group processes allows productive and creative group energy to be channeled into effective business writing. (RS)
Descriptors: Business Communication, Collaborative Writing, Evaluation Methods, Group Behavior
