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Colky, Deborah Lavin; Colky, Michael T.; Young, William H., III – 2002
Designed for managers and workers in virtual organizations as well as adult and continuing educators in higher education, associations, and private sector, this book outlines a customer-driven performance management system and explains its use as a development tool. The characteristics of virtual organizations are described, and the rationale for…
Descriptors: Administrative Organization, Case Studies, Collegiality, Continuing Education


