Fierce competition has made innovation increasingly necessary for business success, and this has increased the importance of user-based innovation strategies like design thinking (DT). While many studies in technical and professional communication (TPC) have explored how DT can be used pedagogically, no studies have done this through investigating…

Phenomenograhy, as an approach to educational research, began appearing in publications early in the 1980s with the predominant form of data drawn from semi-structured interviews. As a qualitative approach, it is used to describe the variations in people's experiences through their own discourse and for analyzing meaning that people ascribe to…

The expectation that teachers will use student achievement data to improve their instruction is a major feature of national and local reform agendas. The theory of action behind data-driven decision making is a mostly causal model of professional action, whereby teachers diagnose weaknesses and implement solutions. The purpose of this article is…

Education, science, and technology disciplines are closely and extensively connected in all formats and levels. The outbreak of COVID-19 has further squeezed this interconnection where the delivery of education in different scientific fields of studies at all education levels is almost impossible without the presence of technology. Today, there is…

The purpose of this study is to examine how a school-based leadership team identifies and alters school conditions to foster the development of TLCs. Many educators, school leaders, and politicians have embraced teacher learning communities (TLCs) as a vehicle for school reform. Despite the considerable documentation of the capability for TLCs to…

Improving teaching effectiveness is a hot topic for policymakers around the country these days. The gathering movement marks an important step forward in the ongoing effort to strengthen our nation's schools. In many cases, however, these efforts start and stop with improving outdated, inadequate teacher evaluation systems. Such approaches fail to…

Purpose: The paper aims to explore the experience of graduates in the workplace. The aim is to study how these experiences differ from the expectations of the graduates and the aspirations of their academics. Design/methodology/approach: The research involved two phases: first, a survey was conducted of marketing academics. This survey examined…

These proceedings contain the papers of the International Conference e-Learning 2016, which was organised by the International Association for Development of the Information Society, 1-3 July, 2016. This conference is part of the Multi Conference on Computer Science and Information Systems 2016, 1-4 July. The e-Learning (EL) 2016 conference aims…

Examines the effectiveness of conversational skills instruction in increasing the integration of workers with severe disabilities in supported employment settings. Results demonstrate that conversation script instruction and questioning asking instruction both increased workers' social interactions. (Author/JOW)

Examines quality of work life (QWL) development in American business and industry, highlights the major skills and knowledge required by QWL developments, and discusses potential applications of QWL developments for the content, instructional processes, and organization and management of effective schools and vocational education programs. (JOW)

This report summarizes the highlights and presents statistical data (two-thirds of the report) from a national survey of 35,478 full-time college and university faculty members at 392 two-year colleges, four-year colleges and universities, carried out in the fall and winter of 1989-90. The 200-question survey focused heavily on how faculty members…

A survey of informal learning among 318 teachers and HRD professionals was conducted. Analysis of the data found that teachers rely to a greater extent on interactive informal learning activities while HRD professionals rely to a greater extent on independent learning activities. Data analysis also found that six environmental factors inhibit…

Documents the development of one of the most comprehensive efforts in occupational language training in the English-speaking world, Britain's Industrial Language Training (ILT) Service. The presentation describes widespread engagement by the authors and ILT staff concerned with cross-cultural differences as they affect job-related communication…

This document is a handbook for adult education professionals to follow when beginning or expanding learning programs to meet the needs of stakeholders at a particular workplace. The handbook presents a seven-step model that is based on the findings of several research and demonstration programs. Each of the handbook's seven chapters details one…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…