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Cuthbertson, Mark K. – ProQuest LLC, 2014
Research has shown that dialogic instruction is a desirable method of curriculum delivery. Dialogic instruction encourages students to integrate cognitive and behavioral processes, thus leading to a broader transferable skill set. This study presented an overview of dialogic instruction related to various accepted learning theories, an examination…
Descriptors: Models, Community Colleges, Higher Education, Two Year Colleges
Heverly, Mary Ann – 1994
Delaware County Community College (DCCC) in Media, Pennsylvania, began pursuing Total Quality/Continuous Quality Improvement (TQ/CQI) methods in 1985-86. A major initiative to support TQ/CQI efforts in the classroom was the development of a faculty in-service program to introduce models reflecting TQ/CQI principles and practice. Baugher's LEARN…
Descriptors: Classroom Environment, Classroom Research, Classroom Techniques, Community Colleges
Leigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…
Descriptors: Attitudes, Business Administration, Business Education, Course Content

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