In this article, I explore how relationships can change the teaching practices of museum educators and strategies of entire organizations by empirically studying conversations museum educators have every day in meetings, in the hallways, and all the places where they talk about their work. I present the possibilities of reciprocal telling…

This paper defines and explains action learning and suggests some ideas and resources for putting action learning into practice. The paper is organized in eight sections of about one page each. The sections cover the following topics: (1) what action learning is; (2) how action learning works; (3) action learning and training--key differences; (4)…